I can definitely offer you a bespoke package. I will accommodate your requirements and offer you a free custom quote.

Yes, I do. You can request home visits from the optional extras on the pricing page. This option is only available for London based clients.

If you wish to have home consultations outside London, please contact me at hello@designmyinterior.co.uk, and I will give you a free quote.

The Online Interior Design service is available all over the UK. 

The On-site services are fully available for London clients. However, depending on the length of your project and budget, I am happy to travel to other parts of the UK; drop me a line. 

For international clients, I can offer online design and consultancy services. I recommend products primarily from UK suppliers, many of whom do ship internationally at an additional delivery cost. 

Please contact me at hello@designmyinterior.co.uk  to discuss your requirements further.

The Tulip Package is perfect for clients who want an overall feel for their space, styling tips and a colour report describing the health benefits from their project’s colour palette. I will include in your mood board some furniture proposals. However, they will only show you what will work well with your design, and I will not source them for you. I will source some accessories for you.

With the other Packages, you will also receive the following information:

-Annotated Plan layout with to Scale furniture, which illustrates how to make your space more functional.

–Concept Board Tailored to YOU

-2D visual 

-Physical samples of your Fabric & Finishes posted to you

-Curated products suggestions with clickable links to buy them directly from the online platform. You will receive a minimum of three options per item.

-Paint and Flooring Suggestions.

The clients who buy the Orchid Package will receive bathroom or kitchen layout options. You must check them with your plumber/builder, as you may have restriction on where the pipes can go. 

When it comes to kitchens, my main job will be to work with you on the look and feel of your room. I leave the final specifications and measurements to your kitchen supplier as they will be the ones fitting it.

I will help you by providing the following information: 

-Inspiration images

-Rough layout

-Furniture and Finishing touches: kitchen cabinet colour, Backsplash tiles, wall paint, handles, shelves, lighting fittings and positions, kitchen chairs and stools, art, accessories.

Your kitchen supplier will provide the following information: final layout & measurements to suit your space, socket positions & built-in lighting, specification of cupboards and appliances.

We understand that life can get in the way sometimes, and if you let us know, we can pause your design time for a while. 

If you require extra time, don’t worry that I am here to help you. Let me know what you need, and I’ll put a custom quote together to cover the extra time.

It is helpful to provide me with as much information as possible to make the most out of your design time. It is essential that you tell me both what you like and what you don’t like. Please don’t leave your comments too late for me to incorporate them into your design. The quicker you give me your feedback, the more adjustments I can make to your final project. Finally, once you’ve received your final design, there are further two weeks of after-care support.

Of course. I will include inspirational images for your bespoke items in line with your room design. I will also show their location in your floor plan.

Your contractor must take the final measurements and agree with you the full joinery details. Otherwise, I also offer bespoke Furniture Design, and I can provide you with a quote for any further requirements.

I will send you a Welcome Packet with step-by-step instructions about how to use the online platform. It is a very intuitive platform, so I am confident you will do great. I will support you throughout the entire process.

Design is a collaborative process, and you might realise you would like to incorporate new ideas into your brief along the way. I want to accommodate my client’s needs as much as possible and offer you the possibility to change the brief until we agree on the concept images for your mood board. After this point, if your brief changes, I must charge for the extra time.

We will have an initial video or phone call to complete your brief and to know you better. 

Afterwards, the online platform has a convenient chat feature perfect for communicating design ideas, images and videos. You can send us as many messages as you like during your design period.

Rose and Orchid Packages also include a second video or phone call to check we are going in the same direction.

In the unlikely event you are not happy with your design, please contact me, and I will do my best to fix it. 

I offer an extra two weeks of support after your design is complete. We collaborate during the entire process; therefore, it’s unlikely you will require further changes. However, if you feel that minor tweaks are needed, this is the time to tackle them.

You do not have to buy anything. I will provide you with a curated products list, and you can choose what items, if any, add to your shopping basket.

The personal shopper team proactively checks product prices on the online platform every day. They match their prices to the retailers, allowing you to shop with confidence. 

We are human, so in the unlikely event they get it wrong or a supplier has a last-minute promotion they don’t know about, please do tell me, and I will liaise with them to fix it.

If the same retailer I am specifying sells the same individual product, sold with the same service conditions but at a lower price, the personal shopper team will meet that price. If the discounted product price is publicly available to all customers from the same retailer’s site, they will match it! They consider temporarily discounted prices, including publicly available voucher codes published alongside the product at the point of purchase on a website.

They don’t consider service or reward-based promotions, such as trade-ins, extended warranties, voucher codes for individuals or groups, cashback, express delivery, special discounts for account holders, or bundles.

If a retailer is running a very short-term promotion, they may not lower their price, but they’ll still consider it if you make a price match request.

Please contact me before making the purchase, and I will make the price match request with the personal shopper team for you. Send me a screenshot or photo of the retailer’s website.

Each retailer has its own delivery times and delivery costs. In the online platform, you’ll be able to view your orders with order numbers, tracking details, and expected delivery dates.

Each retailer has specific return and exchange policies. Please do check these using the links in your order confirmation e-mail and on the online platform.

Your personal shopper will sort exchanges and refunds for you. 

Most custom-made items and sale items are often non-refundable. All returns also need to be in their original packaging to be accepted and refunded. If the retailer does not cover the cost of return shipping and handling, then, unfortunately, this has to be met by the customer.

I can organise your orders to be collated, checked, delivered, and unpacked for you, all on the same day, for an extra fee. Just let me know this in your brief.